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Effective Date: September 1, 2026
Last Updated: August 29, 2026
 

Confidexa Solutions, LLC (“Confidexa Solutions,” “Confidexa,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and share information when you interact with our business, website, services, or SMS messaging program.
 

Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Email address
• Telephone or mobile number
• Company or organization name
• Appointment or service inquiry information
• Information submitted through contact forms, appointment requests, or direct communications
• Other information necessary to respond to your request or provide services
 

How We Use Your Information

Information collected by Confidexa Solutions may be used to:

• Respond to customer inquiries
• Schedule, confirm, or communicate regarding appointments and services
• Provide customer support
• Communicate requested information about our services
• Send SMS messages when the customer has provided appropriate consent
• Maintain business and service records
• Meet applicable legal, regulatory, compliance, and operational requirements
• Improve our services and customer experience
 

Data Sharing

Customer data is not shared with third parties for promotional or marketing purposes.

Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this Privacy Policy excludes mobile opt-in data and consent.

We may disclose other information when reasonably necessary to provide requested services, comply with applicable laws or legal processes, protect our rights, prevent fraud, or work with service providers performing legitimate business functions on our behalf.

We do not sell or rent customer personal information.
 

Data Security

Confidexa Solutions takes reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

No method of electronic transmission or storage is completely secure. Therefore, while we take reasonable precautions to safeguard information, absolute security cannot be guaranteed.

 

Confidexa Solutions Messaging Terms and Conditions

1. SMS Messaging Program

The Confidexa Solutions messaging program consists primarily of general conversational messaging used to answer questions, provide customer support, communicate regarding appointments or requested services, and respond to customers who contact our business.

Message frequency varies based on communication needs.
 

2. SMS Consent

By providing your mobile number and opting in to receive SMS messages from Confidexa Solutions, you consent to receive text messages related to your communications and requested services.

Consent to receive SMS messages is not a condition of purchasing goods or services.

Mobile opt-in information and consent will not be sold, rented, or shared with third parties for marketing or promotional purposes.
 

3. Opting Out

You can cancel the SMS service at any time.

Text STOP to the phone number from which you received messages.

After you send the SMS message “STOP,” we will send you an SMS message confirming that you have been unsubscribed. After this confirmation, you will no longer receive SMS messages from us through that messaging program.

If you want to receive messages again, you may opt in again through an available enrollment or consent method.
 

4. Help

If you experience issues with our messaging program, reply HELP for assistance.

You may also contact Confidexa Solutions directly at:
 

Email: support@confidexasolutions.com
Phone: 877-442-6634
 

5. Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.
 

6. Message and Data Rates

Message and data rates may apply to messages sent to you from Confidexa Solutions and messages you send to us.

Message frequency varies based on your communications, appointments, inquiries, or service needs.

For questions regarding your text messaging or data plan, contact your wireless provider.
 

7. Privacy

Information collected through our SMS messaging program is handled according to this Privacy Policy.

Mobile opt-in information and SMS consent are not shared with third parties for marketing or promotional purposes.
 

Your Privacy Choices

You may contact Confidexa Solutions to request information regarding the personal information we maintain about you or to request appropriate corrections or updates.

You may opt out of SMS communications at any time by replying STOP.
 

Changes to This Privacy Policy

Confidexa Solutions may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or applicable legal requirements.

Updates will be reflected by revising the “Last Updated” date at the top of this policy.
 

Contact Us

For questions regarding this Privacy Policy, SMS messaging practices, or your personal information, contact:

Confidexa Solutions, LLC

7950 South Military Trail, Suite 204
Lake Worth, FL 33463

Toll-Free: 877-442-6634
Email: support@confidexasolutions.com
Website: www.confidexasolutions.com